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Address: 21 Old Hopeall Road Green's Harbour, NL A0B 1X0
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F.A.Q.

1. What countries do you ship to?

Currently Fouchard Designs ships to all Canadian provinces. Please check back regularly as we are working on shipping to other countries. 

2. What payments do you take?

We accept credit cards, debit cards, and popular payment methods around the world.

3. What are the quality of materials?

Our commitment lies in sourcing the highest quality materials currently available while maintaining competitive pricing. Unlike many companies that compromise quality for affordability, we prioritize ensuring that our customers can enjoy our products with peace of mind, knowing they are receiving top-notch quality.

4. Is On-Line Ordering from us safe?

We’ve implemented all essential safety measures to safeguard your information for online shopping, and rest assured, we never share your details with any third parties. Explore our Privacy Policy, Terms of Service, and other policies crafted to prioritize your protection.

5. What if I want something specific commissioned?

We delight in crafting personalized creations for our clients. Contact us today to schedule a tailored consultation. Please visit our Commissions tab for more details.


At Fouchard Designs, we’re dedicated to evolving styles and designs, steering clear of the pitfalls of fast fashion where quality often takes a backseat. Our commitment to using premium fabrics, rigorously stress-tested for everyday durability, ensures that each piece in your wardrobe is an investment in both style and longevity. Rest assured, with us, you’re paying for beautiful, trend-forward designs that stand the test of time.

Please refer to our “Refund and Returns” section for complete details.

- Est. 2023 -

How It All Started

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location but can be estimated as follows:

  • USA: 3–4 business days (not currently shipping)
  • Europe: 6–8 business days (not currently shipping)
  • Australia: 2–14 business days (not currently shipping)
  • Japan: 4–8 (not currently shipping) business days (not currently shipping)
  • International: 10–20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at [foucharddesignscustomerservice@gmail.com]  with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

 

For complete details on our refund and return policy, please review the information provided under the Refund and Returns Policy tab on our website.

Please make sure to review the information provided in the Refund and Returns policy tab on our website for complete details.

Studio Products

Our studio products are meticulously handcrafted by our artists and undergo a thorough inspection before shipping. They present an excellent opportunity to acquire original artist creations for everyday use at reasonable prices.

For personalized or bulk orders for special events, please reach out to us at [foucharddesignscustomerservice@gmail.com]. We welcome personalized requests and enjoy creating unique items tailored to your needs. Our studio constantly produces new and wonderful products, and personalized requests receive access to the latest studio creations before they are available in our store.

Additionally, we utilize organically sourced materials that may not yet be featured as finished products in our store, using them to customize your personalized orders.

Shipping

We ship to all Canadian provinces with a flat fee for our online products. Personalized products will be based on current shipping fees for that specified item.

We are committed to searching for the best shipping rates for our customers. Any changes will be automatically updated in our system. 

Items will be shipped from Halifax, NS within two business days. Shipping times will differ for personalized or commissioned items.